📌 How can I cancel my line?

 

We’re sad to see you go, but we want to make things as smooth as possible for you! 💙 Whether you need to cancel your entire subscription or just one line from your family plan, here’s how you can do it:

Cancel Your Entire Subscription (All Lines)

If you want to cancel your subscription along with all the lines in your family plan, just follow these steps:

1️⃣ Open the YO Mobile App (Google Play | App Store)
2️⃣ Go to My SIM → Line Management
3️⃣Tap "Cancel All Lines"

Your subscription will be canceled immediately, but don’t worry—you’ll still have access to your service until your next billing date. Just keep in mind this action is irreversible, so be sure before confirming!

Cancel Only One Line from Your Family Plan

Want to remove just one line while keeping the rest of your family connected? No problem! 🚀 Our team is ready to assist you:

📩 Contact us through the Help Bubble in the YO Mobile app
📧 Or send us an email at [e-mail]

We’re always here to help—let us know how we can assist you! 💙

us an email at [e-mail]. We’ll assist you every step of the way!